Customer and company data

Two eYssen modules extend what the database records about a contact: eYssen Partner (eyssen_partner) adds company background and a VAT re-check, and Partner Group Category (partner_group_category) adds a hierarchical grouping that also becomes a reporting dimension.

Customer and supplier flags

eYssen Partner adds two explicit checkboxes on the contact form: Customer and Supplier. They make the role of a contact a deliberate choice rather than something inferred from its documents, and they drive the Customers and Suppliers filters on the contact list.

The Sales and Purchase groups of the contact form are hidden while the matching checkbox is off, so a supplier form is not cluttered with sales fields.

VIES re-check

Next to the VAT number, a Recheck VIES button re-validates the number against the EU VIES service on demand, and a read-only Last VIES Check field records when that last happened.

Note

The button only appears when VIES validation is enabled for the company, in Settings ‣ Accounting ‣ Verify VAT Numbers.

screenshot: sales-crm-contact-vies
menu
Contacts ‣ (a company contact)
shows
The top of a company contact form with the VAT field, the "Recheck VIES" button and the "Last VIES Check" timestamp, and the Customer / Supplier checkboxes.
highlight
The "Recheck VIES" button and the Customer/Supplier checkboxes (red frames).
data
Company "Deco Addict" with a valid EU VAT number.
module
eyssen_partner
notes
English UI, light theme, 1440px width, crop to the contact header.

Business Info tab

A Business Info tab collects the company background that sales uses to qualify an account:

  • Company Profile: Year of Foundation, Number of Employees and the Risk Rating, which has four levels — Minimal risk, Below average risk, Above average risk and High risk.

  • Financials: the Yearly Revenue and the Registered Capital.

screenshot: sales-crm-contact-business-info
menu
Contacts ‣ (a company contact) ‣ Business Info
shows
The Business Info tab with the Company Profile group (year of foundation, number of employees, risk rating) and the Financials group (yearly revenue, registered capital).
highlight
The Risk Rating field (red frame).
data
Company "Deco Addict"; founded 2005, 45 employees, risk rating "Below average risk".
module
eyssen_partner
notes
English UI, light theme, 1440px width, crop to the notebook.

Partner group categories

A group category puts contacts into a tree — for example by segment, by chain or by industry — and carries that grouping onto the documents they generate.

Maintain the tree in Contacts app ‣ Configuration ‣ Partner Group Categories. Each category has a Name and an optional Parent Category; the computed Complete Name shows the full path.

Set the Group Category field on the contact. It is then copied onto every sales order and customer invoice of that contact, where it can be used as a filter and a grouping — and, most usefully, as a dimension in the Sales Analysis and Invoice Analysis reports.

Example

With the categories Retail / Furniture chains and Retail / Independent shops, the Sales Analysis report grouped by Group Category shows the revenue of each segment, and collapsing to the parent gives the whole Retail segment.

screenshot: sales-crm-group-category-report
menu
Sales ‣ Reporting ‣ Sales
shows
The Sales Analysis report grouped by "Group Category", showing the parent categories with their child categories underneath.
highlight
The "Group Category" grouping facet (red frame).
data
Two parent categories with two children each.
module
partner_group_category
notes
English UI, light theme, 1440px width, crop to the search bar and the table.