Hardware

Odoo Point of Sale supports integration with a variety of hardware, including payment terminals, customer displays, barcode scanners, and ePOS printers.

Customer display

The customer display feature provides real-time updates on a secondary screen for customers during the checkout process. This screen shows the items in the cart, the subtotal as items are added, and details throughout the payment process. It also displays the total amount, the selected payment method, and any change to be returned.

screenshot: pos-hardware-customer-display
menu
(POS interface) ‣ Customer Display window
shows
The customer-facing display window during checkout, listing two order lines with quantities and prices, the subtotal and the total amount.
module
point_of_sale
notes
English UI, light theme, 1440px width; scale down to about 50 % of the page width.

Note

Both the customer and POS displays must have a minimum diagonal size of 6 inches. For optimal readability, larger screens are recommended.

Configuration

Depending on the POS setup, the feature can be displayed directly on a secondary screen connected via USB-C or HDMI, or on another device connected to the same database.

To activate the feature, follow these steps:

  1. Navigate to the POS settings and scroll down to the Connected Devices section.

  2. Open the dropdown menu under the Customer Display section and select one of the following options:

    • None: To disable the feature.

    • The same device: To use a secondary screen connected with an HDMI or USB-C cable.

    • Another device: To use a remote device connected to the database.

  3. Optionally, upload an image in the Background Image field. It is displayed on the customer display while no order is in progress.

  4. Click Save.

Opening the customer display

Same device

To open the customer display on a second screen connected to a POS system using an HDMI or USB-C cable, follow these steps:

  1. Open a POS session.

  2. Click the (hamburger menu) icon.

  3. Click the (Customer Display) icon, which opens a new window to drag onto the second screen.

Another device

To open the customer display on a remote device (any computer, tablet, or smartphone), follow these steps:

  1. Access your database from the other device and navigate to Point of Sale ‣ Dashboard.

  2. Click the (Dropdown menu) icon on a POS card.

  3. Click Customer Display to open the display remotely.

Note

The two devices are not required to share the same network as long as they are connected to the same database.