Online payments

To make it more convenient for your customers to pay the invoices you issue, you can activate the Invoice Online Payment feature, which adds a Pay Now button on their Customer Portal. This allows your customers to see their invoices online and pay directly with their favorite payment method, making the payment process much easier.

screenshot: accounting-online-payments-providers
menu
(customer portal) ‣ My Invoices ‣ (open an invoice) ‣ Pay Now
shows
Payment dialog of the customer portal listing the available payment methods/providers.
highlight
The list of payment methods (red frame).
data
Demo customer invoice; Wire Transfer and a test card provider enabled.
module
account_payment, payment
notes
English UI, light theme, 1440px width, logged in as the portal user.

Configuration

Make sure your payment providers are correctly configured.

Note

By default, “Wire Transfer” is the only payment provider activated, but you still have to fill out the payment details.

To activate the Invoice Online Payment, go to Accounting ‣ Configuration ‣ Settings, enable Invoice Online Payment in the Customer Payments section, and click Save.

Customer Portal

After issuing the invoice, click Send and send the invoice by email to the customer. They will receive an email with a link that redirects them to the invoice on their Customer Portal.

screenshot: accounting-online-payments-email
menu
(customer mailbox) ‣ invoice email
shows
Invoice email received by the customer with the "View Invoice" button.
highlight
The "View Invoice" button (red frame).
data
Demo customer invoice sent by email.
module
account
notes
English UI, light theme, crop to the email body.

They can choose which payment provider to use by clicking Pay Now.

screenshot: accounting-online-payments-pay-now
menu
(customer portal) ‣ My Invoices ‣ (open an invoice)
shows
Invoice page of the customer portal with the "Pay Now" button in the sidebar.
highlight
The "Pay Now" button (red frame).
data
Demo customer invoice, not paid.
module
account_payment
notes
English UI, light theme, 1440px width, logged in as the portal user.

See also